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Video conferencing offers benefits in the workplace

A new report has claimed that video conferencing offers businesses a number of benefits in the workplace.

The research, which was carried out by business consulting firm Frost & Sullivan, claimed that video conferencing facilities can enable businesses to cut costs, boost productivity and be more flexible. The authors of the report claim that this is being achieved through things such as travel expenses being eliminated and remote clients being able to be contacted easily.

The firm also says that results from the study show that video conferencing is superior to simple audio conferencing as it highly supports collaborative work.

The authors of the report also addressed concerns some are having in the industry about video conferencing, such as its security and interoperability.

Frost & Sullivan ICT research analyst, Mark Hickey told conferencingnews.com: “To assuage these fears, system vendors are creating interoperable solutions and software vendors are offering UC platforms that connect different systems.

Research by global business leaders Gartner found that telecommunications spending for businesses worldwide is set to increase by 0.9 per cent, with video conferencing being one of the main reasons behind this, according to telappliant.com. The research also showed that the area was set to grow by 2.3 per cent in 2014.