Category Archives: video communications

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Video Conferencing & the Legal

The legal sector is undergoing big changes some of which are bringing challenges to its traditional operating practices. For many law firms and courts the new business structures present new obstacles that need to be overcome as smoothly as possible in the rapidly evolving legal landscape. Law firms must adapt and prepare new and innovative solutions to deliver their expertise to their clients, which are becoming increasingly demanding expecting an exceptional service.

The key to future success is finding effective and alternative ways of communication both internally with staff and externally with clients, suppliers and associates which provides the foundation of future success in the legal market. Companies must adapt their working practices to meet the evolving forces of progression, one of the most obvious being the change in the needs and behaviours of the client. They are expecting more flexibility, accessible methods and service on demand and if law firms are to prosper they need to deliver the best client experience possible.

One of the top priorities is to upgrade or implement a new IT and communications system. Video conferencing is one of the new platforms that enable easy communication as it is accessible and user friendly. It is crucial to deliver an exceptional service so choosing a professional video conferencing provider is important. It is an effective way to achieve service differentiation and aid the operational practices allowing the service to flex and respond efficiently to market changes and client demands.

If a professional video conferencing room cannot be offered in a certain location, witnesses can be connected from their own devices (laptops, tablets, smartphones). The results can include faster decision making, greater opportunities for collaboration, lower costs and more effective communications as well as minimum disruption to the busy schedules of the witnesses. In the legal sector, video conferencing is the way of the future.


If not, you will go out of business

I have never shied away from talking about VisionsConnnected’s commitment to interoperability, but here we are in 2016 and we are still talking about it?

Haven’t we learned anything from the mobile phone industry? I don’t ever hear Samsung and Apple talk about how their phones can call one another. No one would ever buy a phone that couldn’t call any other phone on the planet.

All endpoints

Our approach to interoperability is simple: every video service that VisionsConnected brings to market will be able to connect with any other standards-based endpoint from any other vendor – hardware or software based. Full stop. And yes, this also includes the ability to share and receive content as part of the discussion. And I can hear you think, what about Skype for Business and Skype for Consumers? While many say Microsoft is not truly standards-based, for VisionsConnected, it is just another endpoint. As far as we are concerned, any strategy that is not delivering interoperability is following an out-of-business strategy.

The fact that we teamed with industry leaders (Cisco/Acano/Pexip) while building our Managed Video Service platform shows that VisionsConnected is committed to interoperability. It does not matter to us if you are using Skype for Business or a Cisco Call Manager (CUCM).


At the end of the day, VisionsConnected is in the business of collaboration and making sure users can easily connect to get things done.  So with our platform and development team, we will focus on things that differentiate our services – like personal virtual meeting rooms and enhance the video experience.

You can really stop talking about interoperability as if it’s an option, because it’s not.
Video is inevitable.

Video conferencing in the finance world

For years, companies worldwide have been increasingly using video conferencing as a tool to accelerate their decision making processes, to monitor instantaneous market changes and improve the service for their customers. It enables employees to share data (images, charts, presentations) with other branches and partners worldwide. In the past visual communication was used mainly for internal contact but it is also an excellent tool for external communication.

Visual communication is not solely for the use of businesses and their employees within the company but can also be used for managing one’s personal affairs like for example getting a mortgage. With the increasingly busy lifestyle we lead day to day, it can be difficult to find the time to organize all of the necessary appointments along with a full time job and a family life. Video conferencing offers flexibility as it gives the option to have a consult via the webcam. Meetings can now be scheduled online with a click of a button and this eliminates travel which will save you time and money. As most documents today are available in digital form, they can be shared instantly and decisions can be made quicker and easier than before. A growing number of people are using video to communicate with friends and family and with the further development of technology other sectors like for example the finance sector can find video conferencing an advantageous tool. It enables you to invest, borrow and manage your accounts from the comfort of your home with the help of an immediate expert consultation. For example some banks are now offering face to face online banking services which increases personal interaction.

This is a step to the next level of customer service that will narrow the gap between customers and service providers. It is a solution that offers immediacy, clarity and trust when a busy schedule prevents you from having an in-person meeting. (more…)

Cloud Computing Helps Green Businesses

Cloud computing or using remote servers to store data and software is giving us the ability to change the world of business. All one needs to access the cloud is an internet connection and this enables business data to be stored and updated in one central location.

Not only is this practical, but it helps businesses (more…)

Telemedicine for Healthcare in Europe

Research indicates that video conferencing is transforming healthcare services on a global scale. When dealing with video conferencing in the medical field, one can often come across terms such as: telemedicine, telehealth and e-health but essentially they all stand for the use of technology to support the delivery of healthcare services (more…)